READERS
Disputes and corrections
Tell us where an operator went wrong, or where we did. We chase operator contacts directly on reader disputes we can verify.
Replies within 1 business day
OPERATORS
Listings and review requests
Send licensing details, payout terms, and a test account. Placement is never for sale — our scoring runs the same for everyone.
Replies within 3 business days
PRESS
Data and commentary
Journalists can request the underlying data from any of our studies, including stage-level payout timings.
Replies within 2 business days
Send us a message
Fields marked with an asterisk are required. If your message concerns a specific operator, include your account reference so we can check it against our own testing records.
Editorial office
POSTAL
Bets & Bonuses Media Ltd. 116 Water Street, Suite 4 Jersey City, NJ 07302
GENERAL ENQUIRIES
HOURS
Monday to Friday, 9:00–18:00 ET
RESPONSIBLE GAMING
We do not accept advertising from unlicensed operators.
BEFORE YOU WRITE
We cannot recover your funds
We are a publisher, not a regulator. We can raise a case with an operator’s compliance contact and publish what we find.
Paid placement is not available
Ranking positions are set by our scoring model. Commercial terms have no effect on them.
Include your evidence
Screenshots of chat transcripts, timestamps,and transaction IDs make a case far more likely to go anywhere.
Need help now?
We are not a support service or a helpline. If gambling is causing you harm, free confidential help is available 24 hours a day.
1-800-GAMBLER